Our system sends an invoice for all domain registration two weeks before it is due. If you wish to do an early renewal before the two-week due date, you may have to add a support ticket request. We'll then add an invoice manually. Once you pay the early renewal invoice, you must reply to the ticket so we can update the domain registration. You can also enable auto-renewal if you have a credit card on file which will pay the invoice on the due date.
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I keep getting fraud check errors when I sign up?
We use a third-party service called Max Mind to scan new account sign-ups for risk levels. If the...
How do I split my invoices?
To split an invoice, you will need to log into the account manager, then click billing, then...
Why doesn't my coupon work with the Solo Plan?
Sorry, but our Solo Plan is so low priced, we can't afford additional discounts on it.It is the...
How do I update my payment preferences?
You would simply log in here: Client area Then click "billing" and then "update". Or add a...
What forms of payment do you accept?
We currently accept these credit cards for all web hosting, domain registration, reseller...
